Sarah F. Clatterbuck
260 W Dana St. #A
Mountain View CA 94041
(650) 428-1680
sarah.clatterbuck@segv.com
Summary
I am a Senior Unix System Administrator specializing in crafting innovative and elegant solutions to Information Technology problems. I aim to balance efficiency and pragmatism with excellent customer service.
Linux, Solaris, FreeBSD, HPUX, Data ONTAP, I OS, CatOS, OS X, Windows 2000 , Windows XP
Languages: Perl, Shell, Python, Java, some C
Protocols: DNS, SMTP, NIS, NFS, HTTP and HTTPS, LDAP, IMAP, POP, DHCP, XNTP, IPSec
Software: named, sendmail, Apache, mySQL, Netscape Enterprise server, Netscape Directory Server, Netscape messaging server, Veritas Volume Manager, Veritas File System, qpopper, UW IMAP server, Samba, Legato, Solstice DiskSuite, Solaris Jumpstart, RedHat KickStart, Interscan VirusWall, SecurID aceserver, FreeS/WAN, KAME, Cisco VPN client
Restructured network architecture to include BGP load balanced T1 lines, PIX firewall, and internal routing through a Catalyst 4006 switch. Segmented wireless network traffic onto a protected DMZ. Implemented client VPN for remote and wireless access using a PIX firewall and Cisco Secure VPN client. Managed backups using an LTO tape jukebox and Legato software. Maintained and improved customer portal website using Java/JSP and mySQL. Installed and populated LDAP directory using OpenLDAP. Created internal phonebook application leveraging LDAP. Implemented CUPS based print service. Set up centralized console access for servers. Configured and maintained mail servers running sendmail. Managed DNS and NIS. Installed and maintained Solaris and Linux compute servers. Configured Cricket for host performance monitoring. Performed desktop support for Unix and Windows users
Managed all Unix services in a startup company using FreeBSD 4.x. Performed customer support functions including installation and burn-in of customer trial systems. Acted as customer support liaison with engineering. Performed security audits of Network Physics product. Redesigned and deployed Unix-based e-mail including mail exchangers and POP/IMAP/SIMAP services. Configured and maintained company firewall using ipfw. Implemented IPSec Virtual Private Networks using KAME and FreeS/WAN. Installed and maintained corporate website using Apache. Wrote timesaving tools in Perl. Installed and managed RAID file servers. Deployed monitoring and reporting using SNMP. Performed desktop support for Unix users.
Designed, deployed and supported companywide LDAP directory services, messaging, calendaring, and discussion groups. Wrote tools to distribute management of the Directory to IT staff and end users. Wrote a Messaging Server plugin to append a MIME encoded confidentiality message to all e-mails. Wrote and maintained web-based productivity tools including the IT ticketing system, IS Change Control management system, and a Professional Services knowledge base. Deployed virus scanning for all incoming and outgoing e-mails. Maintained and improved online tools including an office locator, website push tools and a link integrity checker. Installed and maintained DNS servers, NIS servers and web servers. Upgraded SecurID aceservers.
Was sole IS employee responsible for the company as it grew from 30 to over 100 employees. Designed and installed LDAP and collaboration systems . Configured and maintained company firewall. Drafted and managed budget. Performed all IS duties necessary for a relocation into a 30,000 sq. ft. building. Installed backup infrastructure using Legato and DLT 7000 drives. Managed network infrastructure including T1 lines to the internet and DSL remote access. Utilized Samba for Windows file and printer sharing. Performed daily desktop support tasks for Unix and Windows users.
Was responsible for all operations issues involved in the deployment of two large Netcenter projects. Wrote and maintained PERL based productivity tools for the IS Operations group. Tools were used for project tracking, status report management, and server management. Managed a group of up to six Unix and NT server administrators. Recruited and hired new administrators. Drafted and managed budget. Cooperated with groups across IS and Product Development to test and implement new server technology. Helped design and implement new processes. Managed request queue. Installed and maintained servers and workstations. Installed and managed web servers. Managed corporate Unix backups using Legato, first on 8 mm tape, then initiated a move to a DLT corporate standard. Architected and implemented corporate news servers. Installed and maintained mail servers with sendmail and Netscape Messaging Server. Installed DNS/NIS/DHCP and print servers local to each subnet. Wrote timesaving scripts and CGI programs. Used Solaris Jumpstart to manage regular reinstalls for a cluster of 50 training workstations. Managed software licensing for compilers and development tools. Managed NFS servers, including Network Appliances filers. Managed Unix desktop relocations of up to 200 users. Provided technical support assistance by phone and e-mail to users of Netscape Navigator and Netscape Enterprise server.
Supported large scale user relocations. Reconfigured desktops after moves. Performed troubleshooting for user problems with mail and printing. Performed OS installs and upgrades.
Graduated in May 1992 at the age of sixteen with a degree in Biology and Chemistry, cum laude, with distinction, GPA 3.6
Graduate study toward a Ph.D. in Biochemistry, specializing in Molecular Biology